Tips for Increasing Practice Revenue

By Michelle Matura Hentzell

There is always the challenge of keeping the revenue stream flowing. Over the next week we will be sharing tips that will help.

1. Be sure to collect accurate patient information. If it’s a new patient, be sure to get their address, phone number(s), birth date and insurance information when they call your office to schedule their appointment. For your existing patients, verify their information prior to every visit. By having the most accurate information possible, it will eliminate problems you may have on the back end.

2. Be sure to share with your patients your financial policies. These policies should be signed and dated by the patient and placed in their chart.

3. A policy should be set for no show patients. If a patient does not call to reschedule 24 hours before the appointment, charge them a fee. That is time they are taking away from another patient that may need your care.